Capacity In The Cell Signal Oriented World

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Remember, it isn’t always about cell tower reach, cell tower capacity is also a key factor.

It seems that all the cellular carriers have really been pushing this “friends and family” focused method of data/plan sharing.  I was recently at my local carrier store upgrading my phone when the salesperson helping me mentioned the infamous “promo”.  If I would have added a line and bundled my wife’s line, my line, our cable, our internet and an additional line it would save me $10 a month.  When I told him we didn’t really have another person we could add to our plan, he went through an exhaustive interrogation process asking if there were any friends, neighbors or distant relatives we could sign up.  I never felt so alone in my life because I had to tell him “no”.  Thanks, cell service provider who shall not be named. Now I’m going to go eat a whole gallon of Baskin Robbins Peanut Butter and Chocolate Ice Cream and contemplate my life choices.

For many people, bundling services has made a positive impact on their lives, making them convenient and efficient.  However, it is still the carriers’ responsibility to provide a network that can support all of these users and services.  In most cases, the carriers are able to handle the simultaneous user capacity for cellular devices on their towers.  This is accomplished by inadvertently preventing customers from using their phones while inside their offices or homes (or any building, actually).  As mentioned in a previous post from May of 2016, building materials like metal and concrete prevent the signal from getting into the building from the towers outside.  What would happen if building materials were not a factor? What if, for instance, you had a SureCall signal booster that helped you get around the challenges of concrete or metal walls?  Would your problems go away?  Not necessarily.

The cell towers themselves have limitations.  Not only are there reach issues, but more importantly, there are also capacity issues.  An average cellular tower allows about 30 simultaneous users for voice calls and 60 for 4G data.  In 2014, the FCC issued a new law requiring all cellular signal boosters be registered with their carriers.  This allows the carriers to see where these signal enhancers are going so they can increase capacity in those areas.  Cellular boosters, like the Force5 from SureCall, can help the carriers get signal to their customers and it is much easier for them to increase capacity on their tower than it is for them to try to build one closer to the building.  Also, building more towers does not ensure that you will have improved signal INSIDE the office or home.  So, make sure you register your boosters to help your carriers improve their network and enjoy increased cellular signal, brought to you by SureCall.

6 Comments Add yours

  1. Absar says:

    But how to know my surrounding signal stranght

    1. Jon Bacon says:

      Sorry for the delayed reply. Your phone can help, but there are other sites as well. Please reach out to us at and we can walk you through a few websites or apps that will help.

  2. owen says:

    who wrote this please?

    1. Jon Bacon says:

      It was written by a member of our team internally.

  3. david says:

    Is this 30 simultaneous limit still the case with VoLTE being in use? How many simultaneous calls on average at any given time does one tower usually handle?

    1. Jon Bacon says:

      That’s a good question David. It does depend on the tower. That number varies tower to tower so is hard to give an exact number. It’s based on the power configurations for each tower.

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